Shipping Policy

Gem Jewelers Co. Ships all packages with FedEx or USPS with a signature required. Any purchase made above $500 will come with door to door jewelry insurance. For any international shipments please contact one of our representatives for an unbeatable shipping price quote.


Most orders are shipped within 5-7 business days and are shipped with Overnight Service. Saturday Delivery is available upon request on some packages.
Custom orders take 5-10 days to manufacture, and ship with Overnight Delivery.

Please note: Upon receiving your tracking number it may only update after 6 PM PST on FedEx or USPS website.

All canceled order are subject to our return policy.

Some items are not abled to be canceled from moment of order placement.